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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
Teen fundraising hero Jack treated to unforgettable surprise day on the railway
26/02/2026
An inspirational teenager from Gateshead was treated to an unforgettable railway experience by Network Rail and train operator LNER in recognition of his outstanding fundraising efforts.
Millions of LNER Customers Reap Benefit of More Choice, More Comfort, and More Great Value Fares
25/02/2026
LNER has revealed that more than 3.7 million journeys were made in the first two months following the introduction of the biggest timetable changes on the East Coast Main Line in more than a decade.
Creating Community Connections: LNER Train Driver Leads Local Wellbeing Initiative
24/02/2026
A caring LNER train driver is making a difference in his County Durham community after setting up drop-in sessions championing men’s wellbeing and mental health.

LNER Saddles Up To Celebrate Chinese New Year 2026 - The Year of the Horse
19/02/2026
LNER is proud to be continuing its partnership with London’s Chinese New Year celebrations for a second year in 2026 as the Year of the Horse is welcomed in.

Leigh Francis joins Routes from LNER
17/02/2026
Comedian, presenter, and artist Leigh Francis joined host Jenni Falconer on the latest episode of the popular LNER podcast series, Routes.

13/02/2026
London North Eastern Railway (LNER) and East Midlands Railway (EMR) have released a new video, showing customers how easy and comfortable journeys to and from London can be using dedicated rail replacement services during weekend engineering work.

Skills For Life: LNER Shines Spotlight on Apprenticeship Achievements
09/02/2026
LNER colleagues are sharing how apprenticeships have shaped their careers, in a celebration of their skills and contributions as part of National Apprenticeship Week.