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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
LNER Onboard Portal Hits 1.3 Million In First Year
16/04/2025
Over one million LNER customers have received live journey updates, listened to top entertainment and ordered delicious food straight to their seat, since the launch of its market leading onboard information portal.
A Departure Board With A Difference Arrives At York Station
11/04/2025
Following stops at London King’s Cross and Edinburgh Waverley, there’s a new arrival at York Station as LNER welcomes a special departures board, showing customers the difference they are making for the planet by choosing to travel by train.
Victor Kunda Joins Clara Amfo on ‘Routes’ to Talk Travel, TikTok Stardom & Finding Home in the World
11/04/2025
In the latest episode of Routes with Clara Amfo, social media sensation and red carpet favorite Victor Kunda unpacks his global travels, cultural roots, and the unexpected places that shaped who he is today.
Showcasing Station Safety: LNER Hosts 'Action Day' In York
09/04/2025
LNER has championed collaboration at York Station, with colleagues joining representatives from British Transport Police (BTP), North Yorkshire Police (NYP) and several other local organisations to promote safety.
Celebrating The Journey: How LNER Apprenticeships Have Led To New Careers
02/04/2025
Former make-up artist Aleena Phull is sharing the story of her career changing track when she decided to pursue a train driving apprenticeship at LNER.
LNER Welcomes Launch Of S&DR200 With Drone Azuma
31/03/2025
A stunning LNER Azuma flying through the night sky helped mark the official start of S&DR200, an international festival celebrating the birth of the modern railway.
Steven Frayne (Dynamo) Talks Bradford, UK City of Culture in Latest Episode of 'Routes'
28/03/2025
Chatting to Clara Amfo on Routes from LNER, Steven shares how growing up in Bradford, 2025’s UK City of Culture, shaped his resilience. He talks about his early days and his evolution from busking to performing for audiences around the world.
LNER Azuma Carries Out First Ever Test Run To London St Pancras
28/03/2025
While most of the country slept, an LNER Azuma train was carrying out an important return test run between Leeds and London St Pancras during the early hours of Friday 28 March.
